Our Services
MediServ strives to exceed expectations. While other companies limit themselves to products, MediServ takes great care in its after sales services. It is capable of both sub-specialty (such as lab) equipment furnishing and full-scope, comprehensive solutions for clients’ healthcare facilities, including delivery, installation, staff training, testing, functioning and after sales services, across all sectors of governmental and private healthcare.
All solutions can be interfaced with the available Hospital Information System or Divisional Information System. There are separate engineering and IT teams for each MediServ brand partner and device type, should the necessity arise.
This is because MediServ believes that business is a partnership and that partnerships mean relationships are continuous, requiring different types of services. MediServ does not want to only sell products—it wants to be a steady, reliable, staunchly professional arm for its clients.
Project scopes will vary from outfitting a subspecialty department to a, comprehensive outfitting of an entire hospital. Operating for 40+ years in the kingdom and using our knowledge and experience, Mediserv thrives in catering to the healthcare industry in the private and public sectors. We provide industry specific consultancy, deliver turnkey projects from start to completion.
While originally providing only standalone equipment, MediServ now provides fully-automated, integrated, equipped laboratories, including software and other IT requirements. The company supplies a tracking system that is accurate, live, easily accessable data, to which all devices are connected—and the system can automatically and efficiently take a sample, analyze it and return it to storage, all without human input.
Services include:
Hospital/Department Outfitting
Partial furnishing
Equipments installation Testing
On-site delivery
Fully Automated Labs
MediServ has 5 warehouses around the Kingdom, 2 in Riyadh one of which is semi-automated warehouse at Kaden Logistic Park in Riyadh industrial area, 1 in Jeddah, 1 in Khobar, 1 in Abha.
Our warehouses are equipped up to the standard with refrigerated facility and mobile freezers that can maintain up to -20°C. The temperature inside the freezers, refrigerators, cold stores, and warehouse are monitored round-the-clock using automatic logger that records the temperature changes by the minutes and alarms when it goes beyond the logger settings.
We make sure that we deliver the goods on time anywhere in the Kingdom to achieve customer satisfaction.
Warehouse Management System
SFDA Certified
ISO 9001 Certified
+45 refrigerated trucks
14,000 sq.m. ask LOGIMAT SSI Schaefer solution
FIFO (First-In / First-Out) procedure
MediServ healthcare software is tailored to different medical fields. It is the healthcare software development team’s job to meet clients’ need for stable, efficient, reliable and secure software and to develop it properly, but fast. All solutions can interact with Hospital and Lab Information Systems.
With decades of experience under its belt, MediServ has worked with clients to develop and refine the innovative healthcare solutions they need to deliver healthcare while: – Managing Operations – Increasing Productivity – Reducing Room for Human Error – Increasing Operations Efficiency – Following Compliance Standards – Cost-efficiency
This includes:
Digitizing Daily Operations
Blood Bank Inventory
Closed Blood Transfusion Loop
Blood Specimen Collection
Closed Medication Transfusion Loop
To ensure that our clients receive the optimum after-sales support, by high caliber well-trained engineers, in accordance to the manufacturer’s standard.
We maintain to enhance the performance on high efficacy output. Part of our role is to be in constant physical presence with our clients, provide continuous education, and clinical information to keep our partners updated with high technology development in the healthcare sector. This is to signify the client’s satisfaction and loyalty.
Planned Preventative Maintanance Testing & Functioning
After Sales Services
Training Client Staff Members On-site Installation
They are agreements with our clients to provide various services to ensure maximum system performance while maintaining high quality standards according to the manufacturer’s specification and the healthcare institution standards as well.
Labor Contracts ( P.P.M. + Emergency Visits ) 
Comprehensive Contracts ( Spare Parts + Labor )Labor Contracts ( P.P.M. only )
On Demand Contracts
Consumables & Reagent Deal ContractsThe classification of Medical Units, the Ministry of Health has divided it into 3 Classes (A,B & C) as per contracts policy.
MediServ covers all classes.
